247 community reports tagged SIM card upgrade across 198 numbers.
Reports tagged SIM card upgrade are steady: 3 reports in the last 7 days, in line with a usual 2.6 reports a week.
Wednesday is the busiest day for these reports, and 59% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Reports tagged SIM card upgrade cover 198 different numbers. 14 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
All reports by the day they were submitted.
When reports are submitted, UK time.
"Tried to stop my phone contract pretending to be EE."
"Told me that my SIM will be deactivated within 48 hours! I am on PAYG"
"Said they were phoning from Vodafone or Lebara, said customers had complained of high bills because of old SIM cards, and they would send a new one for free, asked for email, had a strong Asian accent"
"Called about changing phone from 4G to 5G and also sent a text with a code that looked like it could link to facilitate a fraud. Woman caller had foreign accent, maybe Asian accent sounded late 20s or early 30's. There was another voice in the room she was calling from, a loud woman."
"Said they were from Vodafone and wanted to upgrade me but they didnt know anything about my contract with them already."
"EE/bt SIM card renewal"
"Told me they were updating SIM cards for 3 network. They sent a verification gmail code through, 6digit pin and then wanted it! Refused as that would access my emails. SCAM"
"They called asking about the SIM and told me to upgrade. Think it's a scam"
"Sim will be disconnected in 24 hours, need address to send the new one to."
"something about vodafone and sim card being decativated"
"called to say my o2 sim will stop working in a few days and they want me to get a new one sent to my house where I have to sign for the new sim and contract"
"She was rude and kept asking for my email address saying she's from 02 tech service "changing the sims" to upgrade system"
"They told me my phone is gonna be cut off in three days. Scam."
"Called me, didn’t take any security info, didn’t confirm anything. Went right into a script about my SIM card not working. Seemed like nonsense, so I hung up."
"Said he was from 02. It was a scam"
"Phoning from 02, they said there's a problem with your Sim card (it's out of date) and they need to confirm all your details to send you a new Sim card."
"Said they were from 3 and told me my number would get blocked so he was going to send me new SIM. I said on I will call the HR disconnected the call straight away"
"Said he was from 3. And my sim will be blocked"
"Indian woman calling pretending to be from 3 network. I called the number back and said that 3 would never call me. They put the phone down"
"Call from Vodafone saying my SIM card would soon stop working."
"Really rude caller wanting info and said she would give me my other details after I told her mine and said my sim card would get cancelled"
"Pretended to be from EE and wanted to give me an upgraded 'Super 5G' Sim card, but needed my details to 'activate' it ... but I'm not with EE, and they didn't sound like they were from London like they claimed!!"
"Got in touch to tell me I needed a new SIM, then asked for some personal details"
"Said they were a mobile provider and the SIM card was going to be stopped. Caller gave info without doing security checks, which breaks GDPR law and would be banned by real businesses."
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