1 Acceptance of Terms
By accessing or using CallerCheck ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the Service.
These Terms constitute a legally binding agreement between you and CallerCheck UK ("we", "us", "our"). We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of any changes.
You must be at least 13 years old to use this Service. By using CallerCheck, you represent that you meet this age requirement.
2 Service Description
CallerCheck is a free, community-driven phone number lookup service that helps UK residents identify unknown callers and protect themselves from phone scams. Our Service includes:
- Phone number lookups: Search for information about UK phone numbers based on community reports.
- Community reports: Submit and view reports about phone numbers from other users.
- Spam scores: View aggregated spam likelihood scores based on user reports.
- Educational content: Guides and resources about phone safety and scam prevention.
Important: The information provided through our Service is based on user-submitted reports and is not verified. We do not guarantee the accuracy, completeness, or reliability of any information displayed.
3 User Conduct
When using CallerCheck, you agree not to:
We reserve the right to remove any content, block any user, and take appropriate legal action against anyone who violates these Terms.
4 User Contributions
When you submit a report or comment ("User Content") to CallerCheck, you:
- Grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, display, reproduce, and distribute your User Content in connection with the Service.
- Represent that your User Content is accurate and based on your genuine experience.
- Acknowledge that your User Content may be visible to other users and the public.
- Accept that we may moderate, edit, or remove User Content at our discretion.
You are solely responsible for your User Content. We do not endorse any User Content and expressly disclaim any liability arising from it.
5 Intellectual Property
The Service, including its design, text, graphics, logos, icons, images, and software, is owned by CallerCheck UK and is protected by UK and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Service without our prior written consent, except as permitted by these Terms or applicable law.
The CallerCheck name and logo are trademarks of CallerCheck UK. You may not use these marks without our prior written permission.
6 Disclaimers
IMPORTANT NOTICE
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim:
- Accuracy of information: We do not verify user-submitted reports. Information may be inaccurate, incomplete, or outdated.
- Spam score reliability: Spam scores are calculated from user reports and may not reflect the true nature of a phone number.
- Service availability: We do not guarantee uninterrupted or error-free access to the Service.
- Third-party content: We are not responsible for content on external websites linked from our Service.
You use the Service at your own risk. We recommend verifying important information through official sources before making decisions based on data from CallerCheck.
7 Limitation of Liability
To the fullest extent permitted by law, CallerCheck UK and its directors, employees, and affiliates shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use of or inability to use the Service
- Damages arising from any User Content or third-party content
- Damages arising from unauthorised access to or alteration of your data
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
8 Indemnification
You agree to indemnify, defend, and hold harmless CallerCheck UK and its directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another person or entity
9 Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
10 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, you may also be entitled to use the European Commission's Online Dispute Resolution platform, available at ec.europa.eu/consumers/odr.
11 Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last updated" date.
Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you should stop using the Service.
We encourage you to review these Terms periodically for any changes.
12 Contact Us
If you have any questions about these Terms, please contact us:
We aim to respond to all enquiries within 14 business days.