Energy & Utility Scams
Fake calls claiming to be from your energy supplier about tariffs, meters, or refunds.
Photo: Matthew Henry on Unsplash
Energy scam calls pick up every time gas and electricity prices change. Someone rings claiming to be from British Gas, Octopus, EDF, or whichever supplier you use. They say your tariff is ending, your smart meter is faulty, or you're owed a government rebate. The caller wants your bank details, your personal data, or a way into your home.
Your energy supplier will never ring you out of the blue and ask for bank card details over the phone. Government energy support payments are applied automatically through your supplier. You do not need to click a link or fill in a form to receive them. If you get one of these calls, hang up and ring your supplier using the number on your bill. Our guides below cover the different energy scam tactics and how to report them.
Home Insulation and Energy Grant Scam Calls
Cold calls promising free insulation or energy grants through ECO4 and government schemes. How these scams work, what legitimate installers look like, and where to report them.
Water Company Scam Calls
Getting calls or texts claiming to be from your water company? How water company scam calls work, what to watch for at your front door, and where to report them.
Energy Company Scam Calls
Scammers are posing as British Gas, Octopus, EDF, and other suppliers to steal bank details. How energy company scam calls work and what to do if you get one.
Number Risk Temperature
Recently reported numbers related to this type of scam
Related Reported Numbers
Numbers reported for similar scam types: