Editorial Team

Our editorial team reviews all content for accuracy, clarity, and helpfulness. Every guide is fact-checked against official sources including Ofcom, Action Fraud, and the Information Commissioner's Office.

SM

Sarah M.

Telecommunications Security Editor

Fraud Prevention Specialist

Guide Author Editorial Reviewer

Sarah is a telecommunications security enthusiast with a background in mobile network fraud prevention. At CallerCheck, she reviews spam report submissions, identifies emerging scam patterns, and keeps our guides up to date with the latest call blocking techniques. She monitors industry developments from Ofcom, UK Finance, and major network providers to ensure our advice reflects current best practices.

Phone Scams Call Blocking Mobile Security
JT

James T.

Consumer Rights Editor

Consumer Protection Specialist

Guide Author Editorial Reviewer

James has extensive experience in consumer protection and telecommunications regulations. He reviews CallerCheck reports related to nuisance calls and ensures our guidance on reporting to Ofcom, the ICO, and Action Fraud stays accurate. James tracks regulatory changes and enforcement actions to help readers understand their rights and the most effective ways to report unwanted callers.

Ofcom Regulations Consumer Rights Complaints Procedures
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Emma C.

Digital Safety Editor

Cybersecurity Specialist

Guide Author Editorial Reviewer

Emma is a digital safety expert focused on social engineering and fraud carried out over the phone. She analyses scam report submissions to identify new fraud tactics and updates our scam guides with examples from real reports. Emma follows threat intelligence from the National Cyber Security Centre, Action Fraud, and banking industry reports to ensure our scam identification advice helps readers stay protected.

Cybersecurity Social Engineering Scam Identification

How our review roles work

Some CallerCheck pages, such as scam guides, are written and reviewed by our editorial team. Number profile pages are different: they are built from community reports, lookup activity, and risk signals. For those pages, our team moderates reports, reviews safety guidance, and maintains the scoring methodology.

Writers

Named editors research and write our guides and safety content. Every guide shows its editor's byline.

Reviewers

Editorial reviewers check guides and the safety guidance shown on number pages, and maintain the scoring methodology.

Moderators

The moderation team screens community reports before they are published or counted: profanity, personal data, unsafe links, duplicates and unsupported allegations.

Our Standards

Every guide is reviewed for accuracy, clarity, and relevance to UK phone safety. We keep advice aligned with Ofcom, Action Fraud, and industry best practices.

Led by the Community

We use verified report data and community trends to prioritise the guidance that helps people the most right now.

Continuous Updates

Our editors revisit guides regularly to reflect emerging scam tactics and new blocking tools. Each guide shows when it was published and last updated.

Spotted an error?

If anything in our guides is out of date or incorrect, tell us and an editor will review it and correct the guide.

Report a correction

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