"Said he was from EE and my sim would be blocked and needed a new one sent out. No reason as to why."
SIM card upgrade calls
247 community reports tagged SIM card upgrade across 198 numbers.
Recent activity
Reports tagged SIM card upgrade are steady: 3 reports in the last 7 days, in line with a usual 2.6 reports a week.
When people report it
Wednesday is the busiest day for these reports, and 59% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged SIM card upgrade cover 198 different numbers. 14 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 173 · 70%
- Suspicious 72 · 29%
- Unknown 2 · 1%
- Safe 0 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 3
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Morning 6am to 12pm 66
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Afternoon 12pm to 6pm 145
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Evening 6pm to 12am 33
Latest reports
"Indian call centre with UK CLI from Voiceflex Limited. Wanted to transfer me to VF/3."
"Said my O2 sim card was out of date. Whoops! I'd got it just days ago."
"Said my sim card was old and needed replacing and hung up when I told them I'd check with my network provider"
"Said they needed to upgrade my Vodafone sim card."
"Said they were calling from Vodafone and that my SIM card would stop working in 2 days because I had to upgrade it and they needed to send me a new one."
"Said they were sky customer services and the mobile they called from could be upgraded. I checked my account and it's not due til 2027. Got another call about the same thing, told them it was a scam and hung up. Next time i wont be so polite."
"Call to my work phone. I work in tech for the Telco they're apparently calling about. Said they wanted to change my SIM card so I have the 'latest technology'. Clear scam."
"At first, they wanted to give deals, but I'm not with the network they said I was with, so they told me my number will stop working in 24 hours. I just said I don't believe them and put the phone down."
"EE/BT merge SIM card scam"
"Said they were from 3 Mobile & scam for replacing e-sim"
"Said they were from O2 and my sim card would stop working in 2 days"
"The caller said he was with BT/EE. Very strong Indian accent. Something about a new sim. I'd had similar calls so told him to go away and I hung up."
"Said they were from O2 telling me I need a new sim card because they were merging with Virgin Media. I hung up and called O2 who confirmed it was a scam."
"Said they were from O2 and offering 'free upgrade' - scam"
"Said they were phoning from EE and would upgrade your SIM card for nothing. They rang a business number which doesn't use EE. Definite Scam call."
"Said they were from 02 mobile, sending a new sim so my phone works better"
"Said the SIM card was being cancelled and replaced with a 5G. Sent an email and asked to verify it. Email from 3, at first glance, can't tell if it's real. My contract isn't with 3. It felt like they were trying to scam me into switching to 3. I told the operator that under no circumstances was that to happen and hung up."
"Someone from 3 called me saying my Sim Card needs replacing and they have to send me a new one or mine will get deactivated."
"They phoned about a SIM card, then tried to set up a mobile phone purchase and a three-year contract. Only stopped by my bank, I hope. Complete scammers."
"A lady called and said she was from O2, telling me a new SIM card was coming to me. I don’t have any account with them and haven’t ordered anything."
"Called from 02, told me my SIM was getting deactivated. I pressed the record button on my iphone and they hung up quick."
"Said they were calling from o2 about replacing my sim card because it was going to be cut off. Asked for my personal details and bank information like usual."
"pretended to be ee- then hijacked my sim through esim and got multiple credit cards using 2 step verification, had been collecting my details and took over my emails and bank account- DO NOT ANSWER has been reported to the police and seems theyve not been as careful as they should of been!"