"Claimed to be from my network. Already had my address and banking number/sort code. Realised they were fake when confirmation email was from a different network! Managed to block my card and change my email password on time."
SIM card upgrade calls
197 community reports tagged SIM card upgrade across 155 numbers.
Recent activity
1 report tagged SIM card upgrade in the last 7 days.
When people report it
Monday is the busiest day for these reports, and 61% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged SIM card upgrade cover 155 different numbers. 1 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 134 · 69%
- Suspicious 59 · 30%
- Unknown 2 · 1%
- Safe 0 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
-
Night 12am to 6am 2
-
Morning 6am to 12pm 53
-
Afternoon 12pm to 6pm 118
-
Evening 6pm to 12am 22
Latest reports
"Claimed to be from 02 offering me a new SIM as my current one is corrupt but i have an e sim"
"Asked for phone sim card details"
"Claimed to be from my network . Stated my sim would be inactive and to follow link. I didn't of course"
"Claimed to be from my network , said my SIM was out of date, would be cancelled tomorrow and they will have a new one sent to me tomorrow morning. Strong Indian accent from a call centre, slight delay before he started speaking."
"Offered a fake deal or upgrade. Apparently my SIM was expiring. Sounded like she was abroad. Worse still, she knew my name."
"Said they were from Tesco mobile and that my sim card was old stock and would stop working, I missed the day/date and that's when I put the phone down"
"Said my sim card would be cancelled within 24-48 hours, wanted my home address, and tried to get remote access to my email."
"Said they were calling from 3 Mobile giving a free sim card upgrade"
"Claims to be from 3 Mobile offering a free sim card update"
"Claimed to be from my network, I am not with o2, claimed my sim was out of date etc cutting me off wanting more info from me"
"Would not take no for an answer he said he was going to disconnect my number he said he was from 3 and they are sending me a new sim card as vodaphone no longer is that and am not with vodaphone so I new it was a scam"
"Called multiple times - They purported to be from Three (3) mobile and promised me a new sim card at a better rate. Also asked for a credit card number to charge a refundable ยฃ0.01p. I was duped. Cancelled credit card and Three (3) mobile picked up as a fraud as the scammer ordered anew phone on my account."
"Claimed 4G to 5G upgrade sim was being sent and wanted my email address to prove who I was. Put phone down when I refused"
"Claimed to be from my network Replacement sim"
"They claimed to be from Vodafone, said my number would expire in 24/48 hours, and offered me a new 5G sim to replace it Claimed to be from my network"
"They claimed to be from 3 mobile, claimed to be sending a replacement sim but hung up as soon as I asked for clarification"
"Tried to say he was from Three, saying he was going to deactivate my sim card because of customer complaints about the network or something like that, location was Walsall, England."
"Called from O2 she said, about my SIM card. I told her I wasnt with O2 and she should get a real job. She hung up."
"Claimed to be from my network O2 from a Vodafone number! they want to send a free sim card to reduce by bill"
"Called from O2 saying they had a free 5G sim upgrade for me."
"Ignorant Indian-sounding woman who just talked and wouldn't listen. She said my EE sim will stop working tomorrow and that she'd send a new one. Wanted loads of details but didn't give any. When I told her I worked for EE and sims donโt expire, she hung up. How rude!"
"Said they were Lebara, told me my SIM needs a replacement and will be off in 48 hrs, plus a 40% discount on my plan"
"pretending to be O2 and saying my phone line was going to be cut off, i then rang the O2 fraud line and they said it wasnt true and that it was a scam call"