"Said they were from O2 about a new sim. Seems they have my O2 account info and also offers a discount on my tariff. Already has my address and email. Got suspicious when they asked for my bank details."
SIM card upgrade calls
197 community reports tagged SIM card upgrade across 155 numbers.
Recent activity
1 report tagged SIM card upgrade in the last 7 days.
When people report it
Monday is the busiest day for these reports, and 61% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged SIM card upgrade cover 155 different numbers. 1 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 134 · 69%
- Suspicious 59 · 30%
- Unknown 2 · 1%
- Safe 0 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 2
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Morning 6am to 12pm 53
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Afternoon 12pm to 6pm 118
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Evening 6pm to 12am 22
Latest reports
"Pretended to be from O2, saying my SIM card had to be "upgraded to super 5G" or my number would get disconnected."
"Said they are sending us a new sim card because they're changing their system. Then, after about half an hour, said she needs me to pay Β£1 and wants my bank details. I didn't give them to her."
"Total stammer. Called saying they were from 3 and that my number was gonna be disconnected. Which is clever since I left them last year. After I hung up again, I got a voicemail calling me a [profanity] cow lmao. Donβt fall for it!!!"
"They said they were O2. Said my current sim card would stop working tomorrow, and I need to use the new one that will come to my address. When I started recording the call and asked her to say it again, she put the phone down."
"Says they were from O2"
"Vodafone scam"
"Said they were calling from EE and wanted my email address to send me a new sim card tomorrow. I'm sure it was a scam call."
"They said they were from O2 calling about my SIM card. I said I wasnβt with O2, they said they were actually from Vodafone and that my SIM card was « outdatedΒ Β» and will be deactivated, they started asking me personal informations. I called them scammers they hung up straight away. Feel bad cause if my nan was to answer the phone she would 100% believe itβs true. Shame on them. Karma will do its job."
"Said they were calling from 02 and that I needed to get in touch or my SIM would be blocked. This happened at the same time as an email about renewing my SIM card. Kept phoning, wanting the code that was sent to my phone. It's a scam."
"Told me he was calling from 02, with a 5G upgrade because of complaints. The search results say free upgrades are a scam."
"asked me to email to send sim cards - 02 -"
"They said there from EE and that your SIM card is going to stop working and they can get you set up on a new one so your safe I managed to really annoy him and before hanging up said he going block my SIM and number"
"Said they were o2, saying I have to change my SIM card"
"Told me my sim card would be blocked in 24 hours because it's 4G and wanted info."
"Said they were calling from 3 about a blocked SIM card"
"Asian man called saying from O2 that my sim card would stop working in two days and they needed to send a new sim. Scammer"
"Reported as the number used for a SIM deactivation scam. Got a cold call from this number today but let it ring out since it was unknown."
"Said they were ringing about my O2 SIM card, I'm not with 02, so they put the phone down."
"They rang me on 07440 458197 saying they were from 3 network and told me my sim card would stop working in two days ... I put the phone down when i realised it was a scam call.... They then called me back right away on 01384 98 2362 asking why i put the phone down... He got rude so i hung up again....."
"A SIM swapping scam call that tries to trick people into letting them control their phone number, so they can get past two-factor authentication for bank accounts. They said my SIM card needed an upgrade or it would be cut off. She sent a Virgin Media text with a verification code to my phone to "prove" it was real. I ended the call when she kept trying to get my email address."
"Said he was from 02 about upgrading my SIM. They send a text from 02 about fraud and a code which they asked me for. They can use the code to get control of your SIM card."
"Said they were from o2 and my sim card needed updating and i'd get a new SIM tomorrow. Then wanted me to check my email address but he rang off when I asked him to check it first"
"Said they were from o2 and told me they would block my sim, when I said thats obviously not true, they said fine I'll do it now. Very obviously trying to scare me into giving them info, just hung up"