"Said they were from 02 and your sim and number would be blocked in 48 hours."
SIM card upgrade calls
247 community reports tagged SIM card upgrade across 198 numbers.
Recent activity
Reports tagged SIM card upgrade are steady: 3 reports in the last 7 days, in line with a usual 2.6 reports a week.
When people report it
Wednesday is the busiest day for these reports, and 59% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged SIM card upgrade cover 198 different numbers. 14 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 173 · 70%
- Suspicious 72 · 29%
- Unknown 2 · 1%
- Safe 0 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 3
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Morning 6am to 12pm 66
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Afternoon 12pm to 6pm 145
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Evening 6pm to 12am 33
Latest reports
"Said they were from Three and that the SIM card is being deactivated. I'm not even with Three!!"
"Scammer said they were from ee."
"Said they were from O2 and wanting to send a new sim card."
"Said my SIM card was going to expire"
"Said they were from 3 and wanted to send me a new sim card because of the merge with Vodafone."
"Female said she was from O2, a mobile provider, saying I needed to replace my SIM. She rang back when I ended the call, angrily asking why I had hung up, and then called again a third time."
"Call from 3, said I had bought a sim card and wanted personal details for verification."
"They called, saying from Virgin Media O2, my SIM card was out of date, when I said I haven't used O2 for ten years they quickly hung up. Probably a scam to get details."
"Trying to say my sim was getting cancelled and they wanted some detail"
"Indian woman rang saying I was due an upgrade you could hear it was a call centre when I asked about the upgrade she couldnt answer also said she was from Vodafone I find that funny as I have months to go its a scam"
"Bad line - said they are switching my SIM with O2 Some rubbish about upgrading the line from 4G/5G to Highspeed line."
"Said the sim card would stop working the next day and they wanted my email to send a new one. I hung up the call."
"Said that they're from O2 and need to send two new SIM cards (for my 2 lines) by DHL, arriving tomorrow. Took Β£1 from my bank which they said will come off the next bill. Will get cheaper contract. Will get a free Samsung tablet. All lies!"
"Indian call centre cloning a UK number. Heavy Indian accent, could hardly understand. They claimed to be from O2 saying my SIM card needed to be changed. Asked for my email address, so I ended the call."
"Said they were called 'upgrade the network'. Can't find them online!!"
"Said I already had a contract with 3. When I asked "Do I?" she said again I told her "you should know" and then hung up"
"called to say they were from Three, my sim card will stop working in 3 days, have sent a new one, but needed my email to confirm it. when I said no, they hung up straight away."
"Not certain where the call came from but they said it was EE. They said my SIM needed to be replaced and then asked me for my personal details. When I asked about this they got rude and aggressive, and they hung up when they realised I wouldn't agree without proof."
"Said they were from Three network and needed to upgrade my sim card to 5G for no clear reason, asked for my postcode and other details."
"O2 sim scam"
"Said that my SIM card will be deactivated."
"Asked me to get in touch from Three sim network"
"Said they were from O2 about a new sim. Seems they have my O2 account info and also offers a discount on my tariff. Already has my address and email. Got suspicious when they asked for my bank details."