"They claimed to be from a company for mobile phone contact renewal. Legit I assume but did not state company or verify from my current provider."
SIM card upgrade calls
195 community reports tagged SIM card upgrade across 155 numbers.
Recent activity
1 report tagged SIM card upgrade in the last 7 days.
When people report it
Monday is the busiest day for these reports, and 61% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged SIM card upgrade cover 155 different numbers. 1 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 134 · 69%
- Suspicious 59 · 30%
- Unknown 2 · 1%
- Safe 0 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 2
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Morning 6am to 12pm 53
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Afternoon 12pm to 6pm 118
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Evening 6pm to 12am 22
Latest reports
"Claimed to be from my network saying they needed to update my SIM card. Offered me a 40% reduction on future bills"
"They claimed to be from a Tesco and offer to upgrade your sim card"
"Claimed to be from my network Threatened disconnection Reported that my current sim card was going to be blocked"
"Claimed to be from my network Asked for account details Claimed my SIM card was on an out of date version, wanted my email address"
"Said they have to update my SIM card"
"SCAM CALL - someone pretended to be from EE and offered to upgrade my SIM card to 5G. The person also sent a text message that looked like it was from EE, which made me think the call was real. This is a 'SPOOFING SCAM' - a scam text made to look like it came from a real place. The text had a one-time code that they wanted me to read back to them. This was all to make me trust them, and then they asked for my personal details for security, but I didn't give them any. I've let EE know about this scam."
"Asked for personal info told me my sim card needed to be changed"
"They claimed to be from 02/Virgin, clearly they weren't. The started to tell my how my SIM was being transferred to 02/Virgin, so I just hung up and double checked with my current provider - it's not being transferred."
"Claimed to be from 3 offering an automated sim upgrade and repeatedly asked for email and a 'welcome pass' from email."
"Claimed to be from my network, stated SIM would deactivate and needed replacement, hung up, checked with three, no real issues"
"They claimed to be from a company . Rang to tell me that my sim card was out of date and needs replacing and could I give them details. I asked if she was from the current company that I am with, but no answer, told her that I would go into town as my supplier has a shop. Ended the call and she is now blocked."
"Asked for personal info looking to send replacement simm card."
"Claims to be EE calling about a blocked SIM card. They attempt to get control of SIM then use it to access the victims back accounts. BEWARE!!!!!!!!!"
"Claimed to be from my network and said my SIM card was expired"
"Woman with a strong accent called saying she'd send me a new O2 sim card. Same number but it would be cheaper. Couldn't really follow what she was on about so I just let her keep talking. In the end she hung up."
"says they're from 3 and wants to send a new "replacement SIMM" ,,.. yeah right !!!"
"Claimed to be from my network Threatened disconnection Code was sent from network. Potentially sim swap scam"
"they ring me up asking my name and Phone number what they got right trying to set me up with a sim card,Said my sim be broken soon,I asked her why ?? Also I asked her if they from my phone company she could not answer to nothing and kept putting me on hold so I got fed-up and hung up so be careful lot of scam phone calls these days"
"Offered a fake deal or upgrade Was talking absolute rubbish about sending a new 5g SIM for free. When I asked her how stupid did she think I was, she rang off."
"The first caller said he was from EE. They were going to send a replacement SIM because mine would be switched off. They wanted my email to check I owned the account. I told him it was a work phone and I wasn't the account owner. The second caller (same number) asked who my provider was. Seemed like there was some confusion in India!"
"Woman called saying she was from O2 about a new card sim being sent to me. I don't have an account with them and never ordered anything from O2"
"2 calls yesterday 3 calls today - very suspicious - they said my SIM card would be turned off for 24h because it wasnt compatible with some phone system upgrade...."
"Man with Indian accent who said he was from BT and that my SIM card was going to run out in the next 2 days."