"Scam/Fraud. A text said your card was added to Susan's IPhone. Don't call the number in the text. They just want your details and money."
Personal details request calls
1,483 community reports tagged Personal details request across 1,401 numbers.
Recent activity
Reports tagged Personal details request are steady: 48 reports in the last 7 days, in line with a usual 50.3 reports a week.
When people report it
Thursday is the busiest day for these reports, and 56% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Personal details request cover 1,401 different numbers. 198 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 874 · 59%
- Suspicious 586 · 40%
- Unknown 21 · 1%
- Safe 1 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 43
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Morning 6am to 12pm 360
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Afternoon 12pm to 6pm 837
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Evening 6pm to 12am 242
Latest reports
"Called saying I had to arrange for a smart meter to be fitted but couldn't get into my account so needed my details, then I hung up."
"They have changed their scam scheme. Now they are saying they’re a data renewal service and that you can get your monthly top up for cheaper, which isn’t true, especially when they asked for sensitive info that no service provider would."
"Says from health uk wanting lots of personal questions. I said no and blocked the number. Sounds like it's from an India call centre."
"Person asked for my name, which I confirmed, then the call ended. I called back the number and someone named Tom answered. I told him he had just rang me, but he didn’t respond."
"Said i had won some free lucky dip lotto tickets and could i confirm my address (which he already knew). English accent"
"Appeared as Spam, but the call was about life insurance from a life insurance broker. They knew my entire medical history, name, address, email, current life insurance provider and policy etc. Seemed like too much info to not be genuine. Wasn't pushy. After around 30 mins of him checking my medical background, by asking me if X had changed, he suggested a company called Scottish Widdows. Slightly more coverage, same price (as my health had increased since I took my original insurance out. - which it had) He then asked for the sort code and account number and only for me to cancel my own direct debit with my old provider, which is the only dodgy bit about it."
"wanting personal information"
"They called with info about my current address and tried to get me to talk more or confirm my address details. Was definitely a scam, wanted to report it as concerning that they had this information."
"Call centre sounded like they were in Manila because of their accent. They used a Birmingham landline and said they'd send a text link to activate a new SIM. It happened on the day my contract should be renewed. Has EE had a data problem they have not told people about?"
"Caller was harassing people and trying to get personal information."
"Surprise call asking about my finances."
"THREE saying they'll close my account if I don't give them details"
"Claimed to be from my bank sent link and was asked to add my bank details"
"This number called me on 04/04/2024. When I picked up, they asked for my bank details. I don't know who it was. I told them to go away. I haven't had any more calls since then."
"Said they were from O2 but wanted me to "Confirm" my details to help me upgrade my SIM/contract. Hung up and blocked the Caller ID."
"Wanting GP details… left a voicemail in English and Chinese."
"Got a call saying they were from Amazon and that fraudulent smartphones worth £1000 had been ordered on my account, they gave me a code and asked for my personal details to help sort out the problem. This is a scam and your money will be taken hang up immediately."
"Called us wanting to talk to my ex, who passed away 15 years ago. When asked who they were, they put the phone down. They must be buying old peoples names."
"Wanted to know how to call the doctor and for personal details."
"The person calling will try to get you in a money scam! They will try to get loads of your personal details. HANG UP! Dont make it easy for these scamers! Be on your guard against all unwanted calls from 07377 numbers or similar."
"Tried to get bank details fraud"
"they offered to get my money back after trading scam, they cold called me an asian and told me to open an account with resolut to accept bit coin"
"This was a cold call from an English speaking woman who sounded African, asking about my life insurance status. Clearly, if I let her go on, she likely would have wanted more personal details. I told her to take me off any future calls."