"This company claimed they were from a metering company stating my smart metre is broken which it isn't. I struggled to understand the gentleman that called as he was talking too fast and over me. I had to ask what company he was call from numerous times and again I couldn't make out where he was calling from. He then said they were a third party company representing the gas and electric suppliers. He kept talking I told him I was ending the call. I know that my meter is not faulty as I only spoke to my supplier the day before who said it was supplying the correct readings."
Smart meter calls
28 community reports tagged Smart meter across 19 numbers.
Recent activity
Reports tagged Smart meter are steady: 0 reports in the last 7 days, in line with a usual 0.4 reports a week.
When people report it
Thursday is the busiest day for these reports, and 46% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
96% of reporters rated these calls spam or suspicious. The most common call type is Energy / Utility Scam.
Numbers used
Reports tagged Smart meter cover 19 different numbers. 1 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 16 · 57%
- Suspicious 11 · 39%
- Unknown 0 · 0%
- Safe 1 · 4%
Most common call type: Energy / Utility Scam
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 0
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Morning 6am to 12pm 10
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Afternoon 12pm to 6pm 13
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Evening 6pm to 12am 5
Latest reports
"They claimed to be from a company call SMS meter replacement service working on behalf of British Gas. Said our new meter needed replacing......suspected something not quite right 0203 917 8879 be careful."
"Call showed a possible spam on my mobile screen also showed call was from British Gas. Called me everyday for a week. Finally answered call & was told I need my smart meter updating & they'd like to visit my house. I said I don't have a smart meter, please remove my number from their call list. They ignored my requests & call me twice a day."
"Left a voicemail claiming to be from EDF, offering free smart meter. I already have smart meter from a few years so a bit suspicious"
"Said he was calling from E.on and wanted me to get a smart meter."
"Said they were asking about smart metre"
"Keeps leaving messages, saying they're E.ON and want to book an appointment to change the smart meter. But when I phoned E.ON using their website number, they don't have any smart meter replacement appointments."
"Called saying I had to arrange for a smart meter to be fitted but couldn't get into my account so needed my details, then I hung up."
"Indian person (with a cold) said they were from the meter reading company!"
"Same thing happened here. The number was flagged as possible spam so I didn't pick up. I went on here to find out what it was. I'm an Eon Next customer. They're probably trying to get me to have a new smart meter fitted. They have been bothering me with texts and emails about it."
"Called and said they were EDF, pushing me to get a smart meter. The number didn't look like an official EDF one. Think it's a scam."
"Said they were from British Gas about meter registration for business."
"When I answered, they said I needed a Gas Meter replacing. It seemed dodgy as I would think my utility provider would email me formally if it was real. They called again another day, I didn't answer - and they didn't leave a voicemail, which confirmed my suspicions."
"Said he was calling from utilita wanting to change my meter. Really loud call centre. Because I'm a utilita customer, they should have all my details, but they didn't, so I hung up without saying anything."
"Called about smart meter on house phone"
"This number rang me to do a survey about my smart meter for Accent Market Research. He told me clearly who the company was, what the research was for, and said it was a real research call not a sales call."
"Trying to get meter info pretending to be British Gas."
"They called asking about installing a smart metre. The problem is we are really waiting for a smart metre, so it could be a scam."
"Trying to get meter info pretending to be British Gas."
"I have been getting phone calls from this number for a week or so. Blocked them and then got the voicemails. Then yesterday I got a phone call off different number but same thing (we are calling from Utilita your meter needs up dating etc) 02382011259. So I did the normal no thank you not interested. Then decided to phone Utilita myself to report them. After talking to Utilita it seems that I did need my meter changed as its over 10 years old and I have now booked an appointment. They did phone again this morning same thing. HI is this *name* and you are with Utilita, but then he stopped and said aw I see you already have your appointment booked. Thank you for your time and good bye. Now I am not saying all these numbers are real and not scams but if your not sure. Just phone your energy company and check it"
"not British Gas but acting like they are and saying we can get a smart metre! somehow they knew our name! how unless British Gas gave these scammers our details! really scary!"
"Keep getting text messages saying need to replace smart meter claiming to be British Gas. Have checked and BG have confirmed it is nothing to do with them."
"Talked about changing my meter, 3rd try in a few months. Confirmed with energy supplier on a safe contact number that they donโt plan to change my meter."
"Said I needed a new smart meter"