"Said they were calling from United Utilities to renew the direct debit for insurance. then said the insurance company was linked to United Utilities. Wanted my bank details. They had my sort code but not the account number. I declined to provide it saying I wanted details by letter. Was transferred to a 'manager'. I continued to decline and asked for written details. Call terminated after the manager agreed to write. Further call 5 minutes later from a 'higher manager' who had listened in to the earlier call. Paperwork could not be sent without my account number. Eventually, he became very argumentative so I terminated the call."
Personal details request calls
1,485 community reports tagged Personal details request across 1,404 numbers.
Recent activity
Reports tagged Personal details request are steady: 41 reports in the last 7 days, in line with a usual 51.4 reports a week.
When people report it
Thursday is the busiest day for these reports, and 56% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
99% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Personal details request cover 1,404 different numbers. 201 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 876 · 59%
- Suspicious 587 · 40%
- Unknown 21 · 1%
- Safe 1 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 43
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Morning 6am to 12pm 362
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Afternoon 12pm to 6pm 838
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Evening 6pm to 12am 242
Latest reports
"Claimed to be from Virgin Media. Asked for character from "special word" and my name without telling me what the call was about."
"Asked for personal info told to call this number"
"Asked for personal info. its a scam dont answer"
"Claimed to be from my network offering early upgrade, stated give my account details to confirm, also requested other details"
"This number called me yesterday. I did not answer but a message came up it read " Losing important information related to you. Please select your preferred language. Please press one for English and 2 for Chinese. Yeha, yi ni, yi, yi, yi,yi,yi,yi, yi, Most likely wants private and personal information. DO NOT REPLY nor give them any personal information. Something didn't feel right"
"Said they were calling from Amazon. They mentioned I'd ordered an iPhone 16 and wanted my details to send it. This is clearly a scam! I never ordered an iPhone 16, especially not from amazon. When I told them it was a scam and I would report the call, they got mad and ended the phone call telling me to have a nice day!"
"Claimed to be from my bank asking to confirm a transfer by typing (y) or calling 0800 086 8870"
"Claimed to be from my bank, and to be looking to verify a payment of 799 pounds, said press 1 for support"
"Called multiple times targeting the elderly asking for details about the computer and that there are bad people out there and need to do this ....."
"Asked for personal info re train tickets"
"They claimed to be from a company Sky offering 40% and tried to get payment details"
"They claimed to be from Barclays bank Asked for personal info I immediately put phone down. Asked for account/card details"
"Asked for personal information DOG SALE SCAMMER"
"Call about buying train tickets from Edinburgh to Glasgow on a visa card and asking for bank details SCAM"
"Got a text message saying my Apple Pay was frozen from a billing mistake. It told me to update my payment details so my service won't stop and gave a link. I think it's a scam."
"Asking for parking fine payments and offering you a link to enter your details into. I would say it's a scam."
"They claimed to be from a company HMRC Asked for personal info"
"Asked for personal info said we spent money at our bank,when asked what bank they hung up."
"Threatened arrest or legal action . Asked for my full name and postcode."
"Telling me my National Insurance Number has been compromised."
"said they had to check my NHS details then hungup!"
"No real person on the line, pretending to be the NHS asking for sensitive health care detail confirmation from call start."
"Caller asking for bank details"