"They are acting like EE customer service."
Impersonation calls
2,375 community reports tagged Impersonation call across 2,238 numbers.
Recent activity
Reports tagged Impersonation call are steady: 72 reports in the last 7 days, in line with a usual 74 reports a week.
When people report it
Tuesday is the busiest day for these reports, and 57% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
98% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Impersonation call cover 2,238 different numbers. 299 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 1,342 · 57%
- Suspicious 995 · 42%
- Unknown 37 · 2%
- Safe 1 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
-
Night 12am to 6am 20
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Morning 6am to 12pm 650
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Afternoon 12pm to 6pm 1,358
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Evening 6pm to 12am 347
Latest reports
"Said they were from scottish power"
"Pretended to be three and got my address."
"Said they were from BT Broadband and asked a lot of questions, so I ended the call."
"Pretended to be my son."
"They called using my real name and said they were calling from the London met cyber crime team."
"Said they were from my phone provider but they gave the wrong network. Always end call when I ask for name of person they want"
"Said they were from O2 and wanted to change account information."
"Scam call dont answer they want bank fraud"
"Said he was from EE"
"Pretending to be 02"
"I was suspicious so I sent UPS a copy of the text l got from this number. (Text was about an Amazon delivery coming from Eastern Europe and the details were right.) UPS got back to me after around a week, saying that it is A KNOWN SCAM and not from UPS or their message. The UPS Fraud Team said they already knew about it They told me to delete it without replying.."
"I was suspicious and sent UPS a copy of the text l got from this number. (Text was about an Amazon parcel coming from Eastern Europe and the details were right.) UPS replied after around a week, saying that it is A KNOWN SCAM and not a UPS number or text. The UPS Fraud Team said they already new about it They told me to delete it without replying.."
"Indian scammer saying they were from Amazon"
"After picking up and a wait of about 5 seconds, someone at the call centre with an Indian accent said they were calling from Sky! Oh yes, I totally believe you!"
"introduced himself as a Tesco Mobile dept manager. Strong indian accent. Called me twice even though I told him I didn't want that. I called him a scammer and he replied with "you [profanity]". I'm fed up with those parasites."
"Vodafone said it isn’t their number. This is a scam. Hang up and don’t give them any personal details."
"Supposedly a call from Sky to set up payment, but they couldn't provide proper details."
"They called from SKY but had wrong details about my sky She put the phone down"
"Couldn’t catch much because of a strong accent but they suggested my number was about to get disconnected."
"Said it was from my landlord, but my landlord will usually call me direct"
"Caller from Truro (in India) said they wanted to send a new 5G SIM for O2. They asked me to check my number was with O2, then quickly wanted me to do a survey about my "recent" O2 service. There was just one question - "is the service ok?". Then i was put through to a man, who had a bad Irish-ish accent. When I asked why O2 were sending a new 5G sim, I got put back to the Indian woman. I got annoyed and ended the call after they asked for my email address."
"Said they were from Three network and asked for feedback……. I'm not with three….."
"Keeps calling from the same number, every time I screen the call, and the transcripts say they are calling about changes made to my account online. None of the accounts, which change each call, are recognised by me. It seems to be an attempt at vishing."