"A woman with an Asian accent calling from Housing Disrepair assist. Somehow knew my address. Offered solicitor's help for disrepair in social housing (I don't live in social housing, lol). Asked for their website: totally fake, no limited company mentioned anywhere. At least she was polite when I asked her to delete my details from their database!"
Impersonation calls
2,375 community reports tagged Impersonation call across 2,238 numbers.
Recent activity
Reports tagged Impersonation call are steady: 72 reports in the last 7 days, in line with a usual 74.1 reports a week.
When people report it
Tuesday is the busiest day for these reports, and 57% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
98% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Impersonation call cover 2,238 different numbers. 300 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 1,342 · 57%
- Suspicious 995 · 42%
- Unknown 37 · 2%
- Safe 1 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
-
Night 12am to 6am 20
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Morning 6am to 12pm 650
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Afternoon 12pm to 6pm 1,358
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Evening 6pm to 12am 347
Latest reports
"Didn't verify their identity . Pretending to be a government department"
"Claimed to be from Amazon they said my account had been charged 8 hundred pounds"
"Claimed to be from Amazon asked me if I had made a purchase last night and when I said yes I did what's the problem? The call cut out. I would not have given any details and it did seem genuine until it cut out so I called Amazon and they said Amazon doesn't ask it's agents to call to ask about purchases so I'm guessing if I had said no they would have gone on to ask more personal questions. Number comes up as a WiFi call the same as Amazon and also it was an Indian sounding lady the same as Amazon so watch out guys it's so hard to tell, I always call the company in question rather than give any personal details as you never know."
"Claimed to be from Co-op bank who never use 07 numbers"
"Claimed to be from VISA"
""New number" WhatsApp scam claiming to be my child"
"They claimed to be from British gas"
"Threatened arrest or legal action with american accent asked me to press button to continue call with HMRC"
"Claiming to reduce phone bill - this is for a company mobile which they have no authority over, hung up when advised."
"They claimed to be from Amazon Customer Services asking if I had ordered an IPHONE 17 and if not would I like to cancel the order ? I thought this was a scam so I said I would contact Amazon myself."
"Asked for personal info and claiming to be a company to inform me my card is blocked. As soon as I said this is fraud they put the call down."
"Threatened disconnection . I'm not even a Vodafone customer. Customer didn't even know her own script. Called back and asked her why she was lying. "Vodafone" hung up."
"Said they were from barclaycard"
"Said my husband had taken out an investment with them today, something to do with AI. We have been out most of the day and he certainly hasn't taken out any investments. Someone called Daniel, I think an American accent."
"Asked for personal info purported to be sky tv"
"Offered to clear my debts Claimed to be citizens advice"
"text pretending to be my child, saying they were upset and asking me to call them"
"Claimed to be someone I know, and that he needed me to get out of some trouble"
"Asked for account/card details, saying something about closing down my account"
"Claimed to be from my bank. Wanted me to input some numbers for a "fraud check"."
"Claimed to be from Amazon. Saying money had been charged to my account and press 1 to connect to help desk"
"Asked for personal info was expecting an urgent call from my hospital. I thought this was it so called them back. The message read to call Mrs Gillian Kemp urgently. The phone reception was not clear as they started asking personal information, I became suspicious and asked them to clarify who they were they mumbled details so l said I must have the wrong number and ended the call."
"Asked for personal info, sensitive information of staffs. Trying to call with different colleagues, wont identify themselves."