"Caller said they were from Scottish Power and asked to verify my address before explaining the call. They claimed there was an outstanding balance and wanted immediate payment. I refused without seeing a statement. Scottish Power later confirmed the call wasn't from them and no balance is owed."
Impersonation calls
2,375 community reports tagged Impersonation call across 2,238 numbers.
Recent activity
Reports tagged Impersonation call are steady: 72 reports in the last 7 days, in line with a usual 74 reports a week.
When people report it
Tuesday is the busiest day for these reports, and 57% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
98% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Impersonation call cover 2,238 different numbers. 299 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 1,342 · 57%
- Suspicious 995 · 42%
- Unknown 37 · 2%
- Safe 1 · 0%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
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Night 12am to 6am 20
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Morning 6am to 12pm 650
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Afternoon 12pm to 6pm 1,358
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Evening 6pm to 12am 347
Latest reports
"For the third time this week, a person saying that they are from Virgin/02 called to send me a sim upgrade. They even pretended to put me through to someone else even though it was still the same person."
"Said was Three and offering to update my contract."
"Answered knowing it was a scam call. The guy said he was from EE. Asked how I was, so I said 'not great, I'm a travel agent dealing with a war, but how can I help you?' He said 'I need a visa ma'am, can you help me with a visa?' I told robert to [profanity] off and hung up."
"Recorded message about a tax letter that came back press 1 to speak to an officer or legal action will be taken"
"They told me they were calling from the bank. The bank would never call a mobile number."
"the call sounded dodgy, said they were from the DWP"
"Said they were from John Lewis Fraud. Draws you in with details of complicated scam network and offers to call back on WhatsAppβ¦.i hung up and checked directly with credit card. All a scam"
"They wanted bank info for payment from my mum's pension."
"Said they were from worldpay or some other card transaction machine company. Told me they coud get better rates."
"Said they were nationwide and it was nonsense. Told me about a strange debit card attempt, then gave a number to ring, but it's not nationwide."
"I got a message about 3 recent payments and they called after - they left a voice message but it sounded automated - looked up the number and found this page so think its a scam even though they knew 2 payments today including how much, which is worrying"
"Said they were the NHS Lung Screening Service"
"Indian man talking in English said he was from the UK health department and started asking if Iβve had vaccinations. I questioned him and he hung up."
"Said they were from BT "who own and manage the lines" - but they don't... That's Openreach, who are now separate from BT. Had wrong info about our phone line (even though we're with BT) and pushed to know the make and how many VoIP phones we had... Then hung up - they called back straight away."
"An Indian man rang me saying he was from O2. He sent me a one time code that I was meant to give him but I got a text from O2 right away saying it was a scam. I ended the call and he kept calling me back which I carried on ignoring. Please be careful and dont fall for it"
"sounded foreign . femail Didn't verify their identity"
"The caller said that they were EE, and offering a discount on the bill."
"Threatened or pressured me"
"said they were my mobile supplier but then gave the wrong name. Be ware."
"Said they were from Lloyds bank"
"Said he was calling from national health department at the NHS. I hung up when I said I was checking the number for scams first."
"Scam call. Said they were a housing maintenance company working for the local council. They couldn't say which council or how they got my number."
"Hard to hear. Mentioned ??? housing association to discuss leals, cracks and housing defects. Said it was a compliance call. Hung up when I started asking for more ibformation. The call was tomed at 15.36"