"Told me my broadband contract would end on Friday and when I said I had renewed it with the same provider, they made an excuse about it taking days for records to be updated and then hung up."
Broadband upgrade calls
72 community reports tagged Broadband upgrade across 69 numbers.
Recent activity
Reports tagged Broadband upgrade are steady: 0 reports in the last 7 days, in line with a usual 1.4 reports a week.
When people report it
Monday is the busiest day for these reports, and 65% are filed in the afternoon (12pm to 6pm). Times are when the report was submitted, which is usually soon after the call.
Verdict
94% of reporters rated these calls spam or suspicious. The most common call type is Mobile Network Scam (EE, O2, Three, Vodafone).
Numbers used
Reports tagged Broadband upgrade cover 69 different numbers. 3 of them were first reported in the last 30 days, so a number you have not seen before can still be part of the same pattern.
Reports over time
Reports per day over the last 30 days. Reports per week over the last 12 weeks. Red weeks had at least double the usual volume. Reports per month over the last year.
How people rate these calls
- Spam 36 · 50%
- Suspicious 32 · 44%
- Unknown 2 · 3%
- Safe 2 · 3%
Most common call type: Mobile Network Scam (EE, O2, Three, Vodafone)
Busiest days
All reports by the day they were submitted.
Time of day
When reports are submitted, UK time.
-
Night 12am to 6am 0
-
Morning 6am to 12pm 20
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Afternoon 12pm to 6pm 47
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Evening 6pm to 12am 5
Latest reports
"very nervous said they were from openreach because my broadband was underperforming"
"Called our business saying they are replacing telephone poles in Ealing, West London. Then went on to ask about our phone bills and our network providers and that they would help us switch over because our landline will no longer work. Suspicious and most likely a scam."
"No security questions asked. Went right into trying to sell me a new EE contract that was supposedly cheaper than what I have now. He hung up when I pushed back."
"No security questions asked. Went right into trying to sell me a new EE contract that was supposedly cheaper than what I have now. He hung up when I pushed back."
"scammer claiming to be calling regarding internet."
"Called us many times claiming that there is fault with internet access. Not so says B T. Be careful they are persistent. Probably calling from the near far east judging by accents,"
"Identified on the answer machine message as from EE/BT Business, saying all copper lines were going digital and to call back for options to keep the Business number! Known to be a scam/chancer, asked for an old Director. We've had an esim number for the landline for 2 years, NOT WITH BT."
"A really polite but pushy guy named Adam rang from this number and said my broadband and phone lines needed upgrading or they would get cut off. I think this was a scam"
""Switch experts" called about business broadband. Smells like a scam to me!"
"Said they were calling from the network provider and had a discounted upgrade. They're using a Google VOIP number."
"Said they were promoting EE, wanted me to upgrade my plan, and asked for bank details and personal info."
"Said they were calling about the bt broadband"
"Brsk fibre broadband"
"Said they were BT. Told us our internet was up for renewal, or it would be cut off. This was a scam caller."
"Said they were calling from Sky to upgrade my broadband, at first it seemed plausible."
"Sky called about upgrading to full fibre"
"Broadband"
"called about my broadband renewal"
"Said they were BT and wanted to update my phone to digital"
"She tells you that it's an important call, and then she wants to sell you internet packages. A girl called with an Indian accent."
"BeFibre Internet Provider"
"A text saying it was from Sky offering a free broadband upgrade. Have to hit confirm or change for the installation date."
"Text from "sky" offering a broadband upgrade, reply to confirm or change the date offered."