Guide

Report Nuisance Calls to Ofcom

Learn how to report unwanted calls, texts, and silent calls to Ofcom, the UK's communications regulator.

JT
Consumer Rights Editor
Published Updated 6 min read

What is Ofcom?

Ofcom (Office of Communications) is the UK's regulator for communications services. They can investigate companies making nuisance calls and issue fines of up to £2 million per breach.

£2M
Maximum fine per breach
180K+
Reports received yearly
£50M+
Fines issued since 2018

What Can You Report?

Report to Ofcom

  • ✓ Silent or abandoned calls
  • ✓ Live marketing calls (without consent)
  • ✓ Recorded marketing messages
  • ✓ Spam text messages
  • ✓ Caller ID spoofing

Report Elsewhere

  • ✗ Fraud/scams → Action Fraud
  • ✗ Threats/harassment → Police (101)
  • ✗ Data breaches → ICO
  • ✗ Phishing emails → [email protected]
  • ✗ Personal disputes → Legal advice

How to Report to Ofcom

1

Gather Information

Collect: phone number, date/time, company name (if given), what was said, type of call, your TPS status.

2

Visit Ofcom Website

Open Ofcom Report Form
3

Complete the Form

Fill in your details, call information, and any evidence you have (screenshots, recordings).

4

Submit & Keep Records

Save your reference number. Ofcom reviews all reports but may not respond individually.

Report Spam Texts (7726)

Forward spam texts to 7726 (spells SPAM). This free service works on all UK networks.

7726
Free spam reporting Works on all UK networks

iPhone

  1. 1. Press and hold the spam message
  2. 2. Tap More... then forward arrow
  3. 3. Enter 7726 as recipient
  4. 4. Send, then reply with sender's number

Android

  1. 1. Press and hold the spam message
  2. 2. Tap ⋮ then Forward
  3. 3. Enter 7726 as recipient
  4. 4. Send, then reply with sender's number

Other Places to Report

What Happens After You Report?

Reports Collected

Ofcom gathers reports to identify patterns

Investigation

Persistent offenders are investigated

Enforcement

Fines up to £2M and licence revocation

Note: Ofcom may not respond individually. Your report helps build cases against persistent offenders.

While You Wait: Protect Yourself

Reporting helps long-term, but you can take immediate action to reduce nuisance calls:

Frequently Asked Questions

Will Ofcom stop the calls I'm receiving?
Ofcom can't stop individual calls, but your report helps them build cases that result in enforcement action stopping calls for everyone.
Should I report every nuisance call?
Yes, if you have time. Even calls from overseas help identify trends. The more reports, the stronger the case.
Is it worth reporting if I'm on TPS?
Absolutely! Calling TPS-registered numbers is a breach. Companies face fines, so your report is especially valuable.

About the Author

Consumer Rights Editor

Consumer Protection Specialist

James has extensive experience in consumer protection and telecommunications regulations. He reviews CallerCheck reports related to nuisance calls and ensures our guidance on reporting to Ofcom, the ICO, and Action Fraud stays accurate. James tracks regulatory changes and enforcement actions to help readers understand their rights and the most effective ways to report unwanted callers.

Ofcom Regulations Consumer Rights Complaints Procedures Reporting
Updated Updated 3rd February 2026 Fact-checked by CallerCheck Editorial Team

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