What is Ofcom?
Ofcom (Office of Communications) is the UK's regulator for communications services. They can investigate companies making nuisance calls and issue fines of up to £2 million per breach.
What Can You Report?
Report to Ofcom
- ✓ Silent or abandoned calls
- ✓ Live marketing calls (without consent)
- ✓ Recorded marketing messages
- ✓ Spam text messages
- ✓ Caller ID spoofing
Report Elsewhere
- ✗ Fraud/scams → Action Fraud
- ✗ Threats/harassment → Police (101)
- ✗ Data breaches → ICO
- ✗ Phishing emails → [email protected]
- ✗ Personal disputes → Legal advice
How to Report to Ofcom
Gather Information
Collect: phone number, date/time, company name (if given), what was said, type of call, your TPS status.
Visit Ofcom Website
Open Ofcom Report FormComplete the Form
Fill in your details, call information, and any evidence you have (screenshots, recordings).
Submit & Keep Records
Save your reference number. Ofcom reviews all reports but may not respond individually.
Report Spam Texts (7726)
Forward spam texts to 7726 (spells SPAM). This free service works on all UK networks.
iPhone
- 1. Press and hold the spam message
- 2. Tap More... then forward arrow
- 3. Enter 7726 as recipient
- 4. Send, then reply with sender's number
Android
- 1. Press and hold the spam message
- 2. Tap ⋮ then Forward
- 3. Enter 7726 as recipient
- 4. Send, then reply with sender's number
Other Places to Report
Action Fraud
Scams & fraudUK's national fraud reporting centre
ICO
Data protectionData misuse & automated marketing
TPS
Stop sales callsRegister to opt out of marketing calls
Police (101)
Threats & harassmentFor threatening or harassing calls
What Happens After You Report?
Reports Collected
Ofcom gathers reports to identify patterns
Investigation
Persistent offenders are investigated
Enforcement
Fines up to £2M and licence revocation
Note: Ofcom may not respond individually. Your report helps build cases against persistent offenders.
While You Wait: Protect Yourself
Reporting helps long-term, but you can take immediate action to reduce nuisance calls: